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Lesson 7, Topic 23
In Progress

Why Isn’t My Rich Result Showing On Google Services

11.02.2022
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If you have implemented a job posting, event, sitelinks search box, or other rich result or search feature on your page and it’s not appearing, here’s how to troubleshoot the issue:

Why does my search result look wrong? – Search Console Help

Rich result status reports

Learn which rich results Google could or could not read from your site, and troubleshoot rich result errors.

Rich result reports for your site are listed under Enhancements in the menu pane. There is a separate report for each rich result type. You will see a rich result report only if:

Using the report

Open the appropriate report from the navigation panel in Search Console.

The report consists of a summary page and a details page:

  1. The summary page shows a chart of errors, warnings, and valid items on your site over time, and a table showing status + description category combinations that shows how many structured data items currently fall in each category.
  2. Click a row in the summary page table to see details about items in that category.

What to look for

Ideally your current error count should be 0. Current error, warning, and valid counts are shown at the top of the chart on all pages in the report.

  • If you find errors, handle them as described in the Troubleshooting section below.
  • If you find warnings, they do not disqualify your rich results from being shown in Google Search with special features, but they can provide a somewhat reduced experience for your users. Debug warnings as described in the Troubleshooting section below.

Troubleshoot missing rich results / drop in total rich results

 Here are some reasons why a rich result might not appear in the report:

  • Not all rich result types are currently supported in this report. See the list of supported rich result types.
  • Only rich results from indexed pages can be shown. Not all the pages on your site might be crawled for various reasons; for very large sites, you might see a significant difference between the number of pages with structured data on your site, and the number of rich results in this report. If you see a sharp drop in the number of rich results on your site, see if you can find a corresponding dip in indexed pages.
  • Google hasn’t crawled the pages yet. It can take some time for Google to crawl new or updated pages. You can ask Google to recrawl your URLs. Indexing requests are not immediate; it can take up to a week to fulfill an index request.
  • Google can’t access the page. Use the URL Inspection tool to see whether Google can access the page.
  • The structured data might be so invalid that Google doesn’t recognize it as a rich result. Use the Rich Results Test Tool to check your page (check the URL of the live page rather than pasting your structured data code). If structured data is found but it could not be parsed at all, it should appear in the Unparsable structured data report
  • Your rich result might not be supported for your location yet. Check the documentation to see if your rich result type is supported for your location.
  • Use the Rich Results test on your page to see if Google can access your page and see the rich result code, and to confirm the validity of the rich result code.
  • Use the URL Inspection tool to see if the page is indexed, and if it is accessible by Google. Test the live version of the page as well to confirm that Google can access it.

Here is a basic process for prioritizing and fixing rich result issues on your site:

  1. On the summary page of a rich result report, filter out the warnings and valid items and focus on the errors first.
  2. Fix errors according to the number of affected pages:
  • If there is a spike in the error chart, look for a corresponding spike in the error rows in the table.
  • Fix the issue on your site, test your fix, and ensure that your fixes are live on the web. See Inspecting errors to learn about the different tools to view and troubleshoot your structured data items.
  • Return to the issue details page and click the Validate Fix button to begin the validation process. This process can take several days, and you will receive email notifications of the progress.
  • If all instances of that issue are found to be fixed (that is, the fix is validated), the count of pages affected by that issue will become 0 and the issue status will be updated.
  1. Continue fixing errors.
  2. When all errors have been fixed, remove the filter for warnings, and consider fixing the warnings. Most warnings are about missing optional properties in your structured data. Having more information in rich result can be more useful to your site visitors.

Useful troubleshooting resources:

Sharing the report

You can share issue details in the coverage or enhancement reports by clicking the Share button on the page. This link grants access only to the current issue details page, plus any validation history pages for this issue, to anyone with the link. It does not grant access to other pages for your resource, or enable the shared user to perform any actions on your property or account. You can revoke the link at any time by disabling sharing for this page.

Exporting report data

Many reports provide an export button to export the report data. Both chart and table data are exported. Values shown as either ~ or – in the report (not available/not a number) will be zeros in the downloaded data.